A Message to our patients about COVID-19 Coronavirus
At Mississippi Urology Clinic and Surgery Center, our patients’ health and safety are our top priorities. We are open to care for our patients with their urologic healthcare needs. As the COVID-19 curve continues to stabilize, we are actively working to safely provide patient care as we emerge from the height of the pandemic. Due to this positive trend, we are more optimistic that we will continue to increase our availability to manage our patients’ healthcare needs. However, we will remain vigilant as we emerge from this pandemic. We are also working to reschedule many surgeries that have been delayed. The information presented in this page is subject to change pending guidance from national, state, and local public healthcare authorities.
What are the symptoms of COVID-19?
COVID-19 symptoms include:
- Sore throat
- Shortness of breath
- Loss of smell or taste
- New onset of diarrhea
- Stuffy nose
- Runny nose
- Muscle aches and pains
What should our patients do if they have symptoms?
If you have an appointment scheduled, you will receive a pre-visit screening call to make sure it is safe for you to come into the clinic.
If you have an appointment, have COVID-19 symptoms, and have not received a call before your appointment, please call our office at 601-353-9900. The line is answered from 8 am – 5 pm daily. Knowing about symptoms before you come to the clinic helps us keep everyone safe.
Keeping you safe
What is Mississippi Urology doing to protect patients?
Mississippi Urology is taking the following steps:
- Establishing a process for patients to remain in their car until their exam room is available. More instructions on this in separate document Parking Lot Waiting Room.
- Calling patients before they come into the clinic to screen for symptoms and confirm the appointment time and other details.
- Screening all who enter the Colonnades Building where our office is located.
- Only the patient scheduled will be allowed to enter the building.
- In the event the patient must have a caregiver with them for wheelchair assistance, etc., only one caregiver will be allowed.
- Providing procedure masks to all staff working in the clinic.
- We highly encourage all patients, visitors, and staff in our clinic to wear a mask.
- Staff will receive masks and are required to wear them when they are in the clinic
- Limiting the number of visitors. This includes:
- Canceling or rescheduling many non-critical patient visits.
- Limiting the number of persons into the Colonnades Building.
- Keeping all non-essential staff out of the clinic.
- Providing adequate spacing in our waiting area.
- Increasing the frequency of cleaning high-touch surfaces such as door handles, pens, and chair arms.
Has Mississippi Urology postponed certain appointments, surgeries, and procedures?
In response to the unprecedented challenges posed by the COVID-19 pandemic, Mississippi Urology has postponed non-critical patient appointments and some surgeries and procedures. Mississippi Urology is not postponing any appointments or procedures that could result in a patient’s condition worsening.
If physicians find that scheduled surgeries or procedures can be delayed, they will discuss alternative, non-surgical options with patients and prioritize uninterrupted treatment.
Can I have a Telehealth visit with my provider?
If you are a current Mississippi Urology patient and your provider decides it is medically appropriate, you may be able to have an appointment via Telehealth. If it is an option for you, your scheduler/team coordinator will call you to make sure you have the right technology and schedule your appointment. If you are new to Mississippi Urology and interested in a Telehealth appointment, please contact our intake team at (601) 353-9900 to see if you are eligible.